While my usb mouse is correctly recognized on my iPad, it is not working in RD client.
I can see the cursor moving but there’s no response on my remote computer, including clicks, scroll or even move action(cursor is moving but it didn’t react in remote computer)
These issues didn’t show up while using Bluetooth mouse btw.
I can’t see my device in RD client option
my mouse is razer viper ult v2 pro, if necessary.
3 Comments
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
I didn’t see wired mouse is supported on the website, but I think it was recognized as pointer mode and cursor mode icons were disappeared when I connected my mouse, and the cursor icon also changed instead of the default icon on iOS, so I guess it should be supported.
