I am using MICROSOFT REMOTE DESKTOP version 10.7.7 to connect to connect to windows 10. However I do face connectivity issue where the connection drops please refer image below.
Please help/guide me on what to be done from my end.
Email: email address removed for privacy reasons
Contact: +91 9975650510
--- 192.168.0.1 ping statistics ---
36300 packets transmitted, 36294 packets received, +94 duplicates, 0.0% packet loss
round-trip min/avg/max/stddev = 1.270/6.217/352.858/10.553 ms
--- 8.8.8.8 ping statistics ---
36258 packets transmitted, 36248 packets received, +114 duplicates, 0.0% packet loss
round-trip min/avg/max/stddev = 27.588/37.357/375.927/9.970 ms
--- 172.27.180.140 ping statistics ---
36283 packets transmitted, 36001 packets received, 0.8% packet loss
round-trip min/avg/max/stddev = 19.284/38.887/10930.000/124.342 ms
2 Comments
TaniaMariscalMicrosoft
Status changed:NewtoClosed- TaniaMariscal
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.