Hello, I'm trying to access a VM using a SonicWall & Microsoft Remote Desktop software. I cannot access the VM using the same login credentials that my colleague uses. She is able to get in, and...
TaniaMariscal
Microsoft
Sep 11, 2024Status changed:
New
to Closed
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.