How can you make it so difficult to use Microsoft Remote Desktop, how can it be no-one came up with the idea of simply creating a link and being able to send that to the one that you want to help you...
Hi Kevinvandenhoek - you might want to look at Microsoft's Quick Assist tool- there's some details here: https://support.microsoft.com/en-gb/windows/solve-pc-problems-over-a-remote-connection-b077e31a-16f4-2529-1a47-21f6a9040bf3
Microsoft Remote Desktop isn't really designed for assisting someone with Windows. It's for connecting to a remote desktop or server and starting your own session, not for sharing a session with the user at the other end.