Getting Error code: 0x5000004 for RDC from MacBook
I am having this same issue. Ii have a new MacBook Pro M2 running 14.2.1 (23C71). I downloaded the Microsoft Remote Desktop client from the Mac App Store and I am unable to connect to any servers at my work. If I use my Windows 10 or my Windwos 11 machine, I am able to connect without any issues. However connecting using the sae settings and same credentials on my MacBook Pro it gives me the error mentioned above.
I am the IT Manager and my SysAdmin and My Service Tech are able to connect using the same credentials and connecting to the same server on Windwos machines. It is only my Mac that is not connecting.
I have called Apple Support and they said I need to contact Microsoft as it is a 3rd party application running on a Mac.
I need to get into my work machines to work! How do I do this?
PS I did give Microsoft Remote Desktop Full Disk permissions, as I did see in one thread about this error.
I did reboot and it is still giving the same error message.
John_Spencer Answer to your questions:
I am the only Mac user at my work, so I am the only one having this issue.
Error code is: 0x5000004
MacBook Pro 13" M2 2022
macOS 14.2.1 (23C71) running Microsoft Remote Desktop Version 10.9.5 (2179)
I am trying to connect to a physical machine running Windows Server 2016
I am using the default configurations, nothing special.
I am the iT Manager and my sysadmins are stumped too.