UmeshDeshpande
Jan 18, 2022Copper Contributor
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Getting Error code: 0x5000004 for RDC from MacBook
We couldn't connect to the Remote Desktop Gateway because the connection to the remote PC failed. If this keeps happening, contact your network administrator for assistance. Error code: 0x5000004...
sdearman
Jan 09, 2023Copper Contributor
I just had this error.
My problem was the end user plugged in a wifi adapter and rebooted the computer. On restart the wifi connected to an open wifi network and the firewall activated as a public network blocking all incoming connections. I disabled the wifi and restarted and the connection then worked fine.
Check the firewall on the local machine to make sure it is allowing incoming connections.