KamranBabar16's avatar
KamranBabar16
Copper Contributor
Jul 22, 2024
Status:
Closed

Feedback on Remote Desktop App Stability Issues

Dear Microsoft Support Team,

 

I am writing to express my concerns about the Remote Desktop app's performance. The app has been highly unstable, frequently crashing, and getting stuck while connected to my Windows system. Here is a screenshot illustrating the loading issue I encountered:

ScreenShot Loading Stuck 

 

Despite trying various methods, such as changing the Wi-Fi router, directly connecting to the Windows 10 PC, and even using a different Windows 10 laptop, the problem persists. The app consistently gets stuck, making it unusable for my needs.

I hope you can address these issues promptly to improve the app's reliability and performance.

Thank you for your attention to this matter.

 

Best regards,
KamranBabar

 

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