mauricioarce's avatar
mauricioarce
Copper Contributor
Mar 30, 2022
Status:
Closed

"control" key on Mac BookPro M1 Pro is not working

Hi,

This is a possible bug, today I changed my Mac to a new Mac book Pro with M1 Pro chip and I noticed that the key "control" sometimes is not working when I use the remote host via Remote Desktop (running Windows).

 

I wondering if this is a known bug

 

Thanks

macOS client

4 Comments

  • TaniaMariscal's avatar
    TaniaMariscal
    Icon for Microsoft rankMicrosoft
    Jul 25, 2024

    We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • mauricioarce's avatar
    mauricioarce
    Copper Contributor
    Apr 05, 2022

    Hi John_Spencer thanks for replying my concern.

     

    What do you mean with "nested session"? Running a Remote Desktop Connection session within another Remote Desktop Connection session? if this is correct the answer is no.

     

    I'm connecting to a remote desktop via RDP

  • John_Spencer's avatar
    John_Spencer
    Former Employee
    Apr 05, 2022

    Hi mauricioarce ,

    Are you in a nested session? This is an identified bug that a fix should be coming in the next release. If you are not in a nested session, can you please provide elaborate what you mean by "remote host via Remote Desktop (running Windows)"