I am using microsoft remote desktop for mac to to access my windows pc. But it does not work.
Everytime I use my account (xiyuwang@microsoft.com) and password to login, I always get this information from remote windows pc:
I wonder why it refers to other user. I do have logged in my work account on that windows pc. And I can ensure that the password is correct. How to solve this issue?
Thanks!
2 Comments
TaniaMariscalMicrosoft
Status changed:NewtoClosed- TaniaMariscal
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.