Zhen_Zhang
May 17, 2024Copper Contributor
Status:
Closed
Bugs with cursor and iPad Pro M4 Magic Keyboard
Hello,
I hope this email finds you well. I have encountered some bugs with the cursor and Magic Keyboard on the new iPad Pro M4. Specifically, the cursor cannot move to the top or bottom edge of the screen after switching to another app and then returning to the RD client, whether using the Magic Keyboard trackpad or the iPad’s touchscreen. Additionally, the new Magic Keyboard’s control key, shift key, and return key are not recognized by the RD client. I appreciate your assistance in resolving these issues and hope for a prompt fix.
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- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
- We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.