Erisis's avatar
Erisis
Copper Contributor
Jan 24, 2022
Status:
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BUG: Tilde\Backtick is replaced with Backslash \ Pipe Character in Remote Session

Submitting feedback through the link provided by the Microsoft Remote Desktop application (though it's making me submit feedback to the Azure Virtual Desktop Feedback section instead?)   Running Mi...
macOS client
John_Spencer's avatar
John_Spencer
Former Employee
Jan 25, 2022
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Hi Erisis 

 

Thank you for the feedback. Sorry for the inconvenience. Can you please provide more detail on how this error occurred? The most informative method would be providing a video to the email alias rdios@microsoft.com, footage from a phone camera or screen capture works perfectly fine, that demonstrates your experience in the app and reproduces the error (if the video file is too large to email please upload it to this Dropbox and specify this in your email). An alternative if you cannot take a video would be providing detailed steps on how the error occurs and how it can be reproduced.

 

Furthermore, please provide as much additional detail as possible in the email to help our engineers reproduce the error including:

  • If relevant, the number of users within your organization experiencing this issue.
  • If relevant, the error code produced by this issue and any related crash logs.
  • What hardware are you (for example: MacBook Pro 13-inch, M1, 2020)
  • What type of operating system you are running (for example: macOS Monterey (version 12)
  • What type of resource are you remotely connecting to (for example: a Workspace in Azure Virtual Desktop, a PC running Windows Server 2016)
  • If relevant, how your Remote Desktop client is configured (for example: Is Drive redirection enabled, are you using external keyboard)

 

This will help us provide support as quickly as possible. Thanks!