Filipe_Cunha's avatar
Filipe_Cunha
Copper Contributor
Sep 16, 2022
Status:
Closed

Bug in iOS 16

Hello! There is a bug after the iOS 16 update.

I locked the screen to only show the information in the horizontal mode in the configurations of the app, but whenever I try to access the remote device, the screen opens in the vertical and flattens the screen making it impossible to read or use.

 

3 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • ssimmons1086's avatar
    ssimmons1086
    Copper Contributor

    Every time I connect to my desktop, I have 1 or more of these issues: 


    1. It doesn’t span to landscape.

    2. I am unable to click OK to get into the desktop and the display is squished and pixelated.
    3. If I do get into my machine, typically it’s portrait display and the the app crashes after 30 seconds.

     

    I have rebooted my phone and uninstalled/reinstalled the app. Unfortunately, still having the same issue.