tbrodbeck's avatar
tbrodbeck
Copper Contributor
Apr 15, 2022
Status:
Closed

Bug: Cursor size is not according to scale

Sometimes the cursor size gets out of sync with the current scale of a Microsoft Remote Desktop virtual screen on the macOS app Version 10.7.6 (1972). 

So the cursor might be gigantic or really tiny in comparison to the window.

4 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • wfendler's avatar
    wfendler
    Copper Contributor

    I'm also experiencing this pretty most days. Some additional info I've discovered in case it's helpful:

     

    Sometimes if I close the window and reconnect the mouse size will no longer be an issue. 

     

    I'd have to test this some more, but it might only be happening to me when I have my MacBook Pro connected to another display.