Hi, I'm using Microsoft Remote Desktop Beta (Version 10.7.1 (1942)) with macOS 11.6 (20G165) I'm experiencing a problem when I want to take a screenshot inside a Remote Desktop session. The ...
rc7676
Jan 20, 2024Copper Contributor
Hi, I have observed this issue to re-occur in RDP on Version 10.9.5 (2179) on macOS.
Issue:
When I login to my server via RDP, screenshot (performed by scheduled desktop screenshots + email of png to my email.) works fine. However when I exit RDP and perform screenshot on the server again, the screenshot becomes black.
I think the exit or RDP from the server didn't set the screen back to normal. I have to restart the server again (and without any RDP into server) in order for the screenshot to work.