robertbacrs2
Apr 20, 2024Copper Contributor
Status:
Closed
Android Remote Desktop stuck on Configuring Remote PC
The newer version of the app gets stuck on stuck on "configuring remote pc" after first connection. It appears to be a problem with the app. If you a connection has a screen that says "Identity of r...
TaniaMariscal
Microsoft
Sep 11, 2024Status changed:
New
to Closed
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.