IanRawlings
Dec 17, 2021Copper Contributor
Status:
Closed
after update from 10.7.1 to 10.7.2 can no longer connect
Great update - it no longer works. literally 30 seconds from working on the old version to the new I can no longer connect with the error An error occurred while communicating with the Remote De...
John_Spencer
Dec 20, 2021Former Employee
Status changed:
Under review
to Tell us more
If you, or a peer, is the admin in charge of your Remote Desktop deployment can you please reach out directly to rdios@microsoft.com where a test account can be provided to AVD engineers to debug and resolve your issue as quickly as possible. Furthermore, outlining the steps or providing a video (it can be taken with a smartphone) leading up to the error will help us move quickly. Thanks