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Kathy, given your years of experience in the goal-setting space, can you take us on your journey on how you decided on a consistent framework? How you got started learning about the OKR methodology and what made it attractive to you?
Years ago I was settling into a banquet table for lunch at a conference and John Doerr stepped onto the stage to talk about, Measure What Matters, his book that summarizes the OKR journeys that he helped facilitate at several leading tech companies. At the time, I was COO of Future State, a consulting firm in the Bay Area that was acquired by Accenture. As I sat in the audience, John Doerr’s work struck a chord… yes, I want to bring transparency to our organization… yes, I want to drive a focus on the actions that can have the biggest impact… yes, I want to set big ambitious goals that will yield better outcomes than anyone thought possible.