Event details
One question I hope is addressed in the AMA—when can Microsoft add the functionality in Yammer/Engage to allow users to make a post that can appear in and is live synced between multiple community feeds? There are many use cases where this would be beneficial. For example, in a professional service firm that has communities devoted to different consulting practice areas along with communities devoted to particular industry sectors, users often have questions that touch on topics covered by several communities and thus want to reach members of all these communities. Having to manually share a post made in one community to other relevant communities is administratively burdensome, and the bigger problem is that this action creates several different disparate threads for the same question, none of which are synced. This is a huge limitation of the Yammer app in organizations wanting to use it for knowledge sharing.
- Kevin- Before switching to SharePoint Online (and Yammer) in 2022, we used a competitor enterprise social platform on an on-premise SharePoint setup for 9 years that had the ability to post to multiple communities. We never had any "abuse" problems and even if we did, our community feeds are heavily monitored by moderators. We are a 1000+ person consulting firm. We have communities for each consulting service we provide, each industry sector we serve, and each geography (state/country). Nearly ALL technical and regulatory questions cut-across more than one of these dimensions. But with Yammer, consultants can only post questions in one community which gives their question less visibility to those community members in all segments who could help. Manually sharing posts is administratively cumbersome and further creates problems of multiple unsynced threads on the same question. Our user base complains persistently about not having this feature (which we previously had for 9 years).