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We would also need to understand if there is a duplication of features within Viva engage and other 0365 services like Teams etc, so that we dont end up providing multiple platforms for end users, which might lead to a lot of confusion for the same purpose.
- danholme
Microsoft
Viva Engage is the new name and experience for Yammer. All the features you know from Yammer remain available for all M365 customers. See https://danholme.substack.com/p/yammer-is-engaged-get-to-know-viva for details.
Last week, we just introduced new features available for Microsoft Viva customers: https://danholme.substack.com/p/viva-engage-features-for-leaders
You can use a screwdriver to pound in a nail--there is overlap between any two tools. The best guidance is to center on these:
- Teams is a HUB for everything a user needs to be productive and have a great employee experience. Just as people learn when to use chat, versus channels, versus meetings--and there are no "exact rules", just what works for specific users and scenarios--people will learn when to use communities and storylines.
- Unlike Teams, where most "objects" (teams, chats, meetings) are created by *any* user, Viva Engage supports org wide scenarios and therefore has "objects" (communities, leaders, AMAs, campaigns) that are intentionally created by a smaller group of people, who can be taught that these scenarios are best initiated in Viva Engage.
- For every "normal" user, they shouldn't be thinking "I go to Viva Engage to do x", they should think "I go to Viva Engage because [scenario] is there". For example, "Viva Engage is where our IT adoption community is", "Viva Engage is where my leaders share news & announcements", "Viva Engage is where I can ask questions and get answers from experts I might not even know".
