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When is search going to get better refiners? We had to take a big step backwards from what we had in 2013. File type and last modified doesn't cut it for users. We do annual surveys of our intranet and search is always one of the largest complaints since moving to SPO. Refiners, scoping, proper ranking - all some of the top issues that contribute to users wishing our intranet "could be more like google"...i know, I hate hearing it too 🙂
For what it's worth, we were on Google Search Appliance for several years while that was a product.....and we had people telling us it should be "more like Google", too!