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Ask Microsoft Anything about the new Microsoft Purview Data Security Investigations
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Dear Microsoft support team,
I had been using window 10. However, my PC was very slow and also as the window 10 security support is going to stop after December, I downloaded window 11 and installed it without a booting flush. It was installed without any problem but, when finally restart, the window's icon on the PC screen comes with different colored broken lines (it displays a blared line like a broken mobile screen) and ends without opening. So, how can I fix it please? I tried it several times and finally fail to come with window 11.
- Trevor_RusherJul 07, 2025
Community Manager
Hi Dawit, This AMA is specifically about Microsoft Purview Data Security Investigations. If you need account help, please reach out to https://support.microsoft.com/
- backlitJul 09, 2025Copper Contributor
Trevor the link you shared loops around. Try it out yourself and convince yourselves.
My profile crash must also be related to a MS data security and needs an investigation. See for instance I cannot delete off instances of the previous companies OneDrive business offline folders from my home desktop PC. The conflicts of these have aggravated to an extent that it is now crashing OneDrive and other cloud services connected through File explorer.
There are several related queries, an attempt to deploy a cloud PDF editor on Azure services and how it continously failed despite the efforts of ITs from 3 companies and an MS L2 support. In the end it was told that it is expected behavior and closed the case.
To begin with, Is there any way I can clean my desktop profile. Can you please do me a Data security investigation?