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The vast majority of our remaining basic clients that are using Active Sync are the Apple Mail app on Apple iOS devices, even though we have been enabled for modern auth for some time. It seems to be that if the ActiveSync client was initially setup with basic auth it will keep using it unless you remove and re-add the mail account. Are there any better ways to approach this?
Greg Taylor - EXCHANGE
Microsoft
MicrosoftHey Andrew - you're right that the device will stick to Basic even through upgrades if it was initially set up with Basic, unless you remove and re-add the account.
We are working on a solution with Apple (and Google) as it happens, but I can't share more than that at this time. In the meantime, and in case that doesn't work out, the solution of removing and re-adding the account is the way to go.
- Hi! I am in the same situation - we have fully enrolled company and personal devices in Intune and we would like to update the email profiles - but these still use EAS and the Apple calendar still uses EWS. Do you have updates on moving away from basic authentication in iOS mail and calendar apps? Thanks.
- Thanks Greg!
