Event details
Join us to see the reimagined chat and channels experience in Microsoft Teams to help you collaborate more efficiently and effectively! Learn more about this streamlined experience and how you can or...
Mark-Kashman
Updated Jan 30, 2025
suzie_louise39
Jan 29, 2025Copper Contributor
Our users were completely bamboozled by the new experience. We got it unexpectedly and no one knew how to find their Teams. I had to work out how to separate the chats and advise people to do that. I've since worked out how to use the new format and I like it but it is so unintuitive to the average user without training.
- JessieHwangJan 29, 2025
Microsoft
We have a lot of detail here on our adoption page: https://adoption.microsoft.com/en-us/microsoft-teams/new-chat-and-channels-experience/
Including a great eBook - in PowerPoint slide format you can use - walking through the new experiences, onboarding, and settings: https://aka.ms/Teams/NewChatChannels/eBook