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In our organization, we have had lots of group chat adoption but slow to move into Teams/channels. Do you think this change will help us with adoption/training and encourage Teams/channels adoption?
MicrosoftThanks Susan.
Yes, helping users stay on top of channels and improve adoption is a key goal and outcomes of the new experience.
This change is designed to address user feedback around ability to stay on top of all their conversations including chats and channels. This will help with team and channel adoption as it makes it easier for users to bring all project related communications into one place and organize them into Favorites or custom sections.
All experiences like new message, unread filter, at-mentions and more have been enhanced to show both chats and channels, ensuring that channels are in the flow of work for all users.