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Pranita_Kulkarni
Microsoft
MicrosoftYes, ACS supports 2 way communication. Please see our Quickstart here - Send and SMS and Receive a message.
Thanks for this. I think I've read through these, however what I was not finding is a way to tie an inbound SMS to an existing conversation. So for example, Someone sends a message into ACS, we have a bot reply, and then we want to have the client be able to respond to the bots reply and continue the conversation back and forth.
- Pranita_Kulkarni
We don't have a solution today to track the conversations on SMS (this feature is planned on our roadmap), so that logic to track SMS conversations based on a unique Sender - Recipient number combination will need to be on your side. However, you can use ACS SMS through Azure Bot Service using this SMS adapter for ACS SMS or you could use Logic Apps SMS connector. Let me know if this helps.