Forum Discussion
Josus_Joestar
Oct 05, 2026Copper Contributor
I've recently bought a gift card and I tried to redeem it and Ive encountered a purchase error
Hello
I've recently bought a gift card and I tried to redeem it and Ive encountered a purchase error, I tried again and it says that the code has been redeemed even though it didn't charge my account.
Is there anything I can do ?
1 Reply
- MichaelFXbox
Microsoft
I'm not quite sure how you found us here, but this particular community is intended for supporting game developers. You will need to reach out directy to XBOX support.