Forum Discussion
Storage Migration Service Inventory completed with errors
Hi. In the Transfer Details section for each server (a pull up from the bottom of the WAC screen), there is an option to save the Error log (as CSV) then open in Excel and look at the per-file errors. The codes will all be Windows Error codes as documented here:
https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes
If still not able to determine why certain files aren't transfering, let me know (I reserve the right to send you to MS Support for specific troubleshooting, naturally 😀).
Ned Pyle | Principal Program Manager, MS | @nerdpyle on twitter
Hi, I'm trying to troubleshoot the "couldn't inventory some devices" during the "scan" phase of the storage migration.
I realize that it may be choking on long file names and 0kb files but how do you access this CSV?
I don't see it anywhere in the WaC console.
Thanks
Thom Edwards Hi. There is no CSV for Inventory, only for Transfer. If you are seeing an inventory failure the details are in the SMS event logs.
- A related question. We're seeing five file failures out of nearly 4million files. The SMS proxy log appears to have one record for each file inventoried. Does it also enter a record for the failed files? I'm wondering what the syntax is for failed files, that would be useful to know in sorting through so many records. Success records say:
12/21/2022-10:04:20.683 [Verb] Endpoint scan on endpoint ShareName found file
NedPyle Happy to report back that I have found the directories\files that caused the issue. Another issue, after identifying the issue, correct it and the start the transfer again, it runs through every directory\file again (4TB) and it runs for 25+ hours ... Any idea? Thank you
Kobus_Olivier It's going to examine every file, antually, but it should not be transferring them all again - you will see the difference in the transfer details page and the saved CSV. We are working on some improvements in delta transfer perf, but most customers see reduced time between transfers if there aren't many changes. How many Cores do you have on the Orchestrator and Destination computer?
- Hi, ok I understand. Both the server have dual core CPU’s with 8 GB RAM - what I am seeing now on the destination is that Windows Defender is hammering the CPU average of 60%. Is there any exclusions for Storage Migration Service? Thank you, Regard Kobus
