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jeffp1221's avatar
jeffp1221
Copper Contributor
Oct 04, 2019

Storage Migration Service failing Validation during cutover

I'm trying to run Storage Migration Service to migrate our Server 2012 (Source) to Server 2019 (Destination). We are using another instance of Server 2019 as an orchestrator. It gave the following warning during transfer validation but it made it through the transfer with no issues: 

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  • gregw2381's avatar
    gregw2381
    Copper Contributor
    Mar 22, 2023
    Was this issue ever addressed? I am having the same issue now. failing at cutover validation. same location. logged in with my admin account on all three boxes. orchestrator, source and destination.
    • SOA-RCC's avatar
      SOA-RCC
      Copper Contributor
      Mar 22, 2023

      gregw2381 Thanks for the reply. 

      I should have returned at the time but at this point the details are fuzzy. I was able to resolve the issues and get the file server migrated and it ended up working perfectly. I know it took a few tries, and I ended up going straight from the Old System to the New System, there were instructions that I was using that had the option for an intermediate/proxy server, but I believe that's where the problem was that caused it to fail.

  • Jerediah's avatar
    Jerediah
    Copper Contributor
    Aug 06, 2021
    I am struggling with this exact same issue right now. Would love to know if you ever did find a fix
    • NedPyle's avatar
      NedPyle
      Former Employee
      Aug 06, 2021
      Hi. No one has opened a support on this afaik, and we cannot reproduce the issue here, please open a case and if the support folks don't have a rapid answer, DM me so I can look at data with them. You can gather logs for them at https://aka.ms/smslogs, running that on the orchestrator machine.
  • NedPyle's avatar
    NedPyle
    Former Employee
    Oct 07, 2019

    jeffp1221 Hi. From the orchestrator computer, can you logon as the account you are using for source migration, run COMPMGMT.MSC, connect to the source computer with it, and try to create a test local user and add to the local administrators group?

    • RandySOA's avatar
      RandySOA
      Copper Contributor
      Oct 21, 2022

      NedPyle Yes I can connect to the remote server and create a new user as described

       

    • asseebos's avatar
      asseebos
      Copper Contributor
      Jul 27, 2020

      NedPyle  Has anyone sorted this out?

       

      I did the following it I was able to add a test user and add it to the administrator group but still no good.

       

       

      • NedPyle's avatar
        NedPyle
        Former Employee
        Jul 28, 2020

        asseebos Hi. No one ever responded. I recommend you open a support case so we can look at logs. 

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