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bgrehl's avatar
bgrehl
Copper Contributor
Dec 17, 2024

Storage Migration Service Error Log Download Fails

Hey All,

 

Getting this Error when trying to download Error Log

 

Ensure port TCP/445 (SMB File and Print Sharing) is open on the orchestrator server. The error was: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '10:00:00'..

 

I have gone thru the steps in the configuration document and everything is open as it should. just seems it never creates the file and doesn't give any reason other than above error.

 

Thanks in Advance,

 

Bill

  • sfolickman's avatar
    sfolickman
    Copper Contributor

    same - firewall ports are both opened cannot download log file - on chrome

    Edge seems to work fine for me - try that

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