Forum Discussion
Storage Migration Service Error 36890
- Feb 07, 2024I think I have a solution, temporary.
I managed to successfully proceed and transfer files.
I used the old version of the "Storage Migration Service" - v.2.44.0.
To do so:
- Connect to a server where WAC is installed via console (in my case destination server via IPMI);
- Uninstall WAC;
- Download the WAC installer;
- Disable internet access;
- Install WAC;
- Go to WAC settings -> Extensions -> disable
"Automatically update extensions";
- enable Internet;
- Proceed to the migration job.
Maybe this will work for you too, till all we're waiting to fix the issue in the latest version of the Storage Migration Service extension.
I managed to successfully proceed and transfer files.
I used the old version of the "Storage Migration Service" - v.2.44.0.
To do so:
- Connect to a server where WAC is installed via console (in my case destination server via IPMI);
- Uninstall WAC;
- Download the WAC installer;
- Disable internet access;
- Install WAC;
- Go to WAC settings -> Extensions -> disable
"Automatically update extensions";
- enable Internet;
- Proceed to the migration job.
Maybe this will work for you too, till all we're waiting to fix the issue in the latest version of the Storage Migration Service extension.
- OZSlayerFeb 23, 2025Copper Contributor
Hi guys, I spent all weekend trying to get a migration done with no end to the obstacles. Then I hit a wall with install updates and it looks like this is the only solution. One issue, hard to do when you are remoted into the server. I hope this is fixed ASAP!
- NoisyboyFeb 25, 2025Copper Contributor
Hi OZSlayer,
I thought it was already fixed—jeez.
You're right, working on remote systems is tough. However, you can use Out-of-Band Management (IPMI, iDRAC, etc.) to manage this.- OZSlayerFeb 26, 2025Copper Contributor
Hi Noisyboy, I managed to get it done by installing ver 2311 and straight away going to settings and turning off all updates. Now I just have to sort 6000+ files that failed.
- BaconIsYummyFeb 12, 2024Copper Contributor
I shortcut this a bit. You can go into Settings > Extensions and uninstall the SMS extension. Then, when the screen comes back, install the old version that came during install (2.4.4 I think). It save all of my existing jobs and is running as it should now.
And thank you for this workaround. It was a huge help!- NoisyboyFeb 12, 2024Copper ContributorI'm glad I could help. The fact that you can get around this problem faster and with fewer steps. After all, not everyone can have access to the console.
- smichaelCCISDFeb 07, 2024Copper ContributorThis workaround seems to be working for me too. Thanks!
- BirdmasterFeb 09, 2024Copper Contributor
- Whytey88Feb 07, 2024Copper ContributorThanks Noisyboy it appears to work for me too 🙂
(I haven't set the transfer going but can now get to that stage) but does get me past the loading screen - looks like this might be the workaround until resolved - BirdmasterFeb 07, 2024Copper ContributorSame problem here - 36890 - we hope MS will fix it soon ;-(