Forum Discussion
loenenb
Nov 22, 2018Copper Contributor
Storage Migration Service - Can't open transfer and error logs after migrating data
Hi Community, After migrating a drive I'm trying to see which file transfers failed and why but I'm getting this message when trying to open either the transfer log or the errors only log: Tr...
mchltrgn
Nov 16, 2023Copper Contributor
Good day,
Same issue here.
OLD file server : 2008R2
NEW file server : 2022
Orchestrator installed on NEW file server.
Initial data transfert worked fairly well with some errors on files.
Unable to download ERRORS log. Other logs are fine.
Collected the logs as described in aka.ms/smslogs. No ERRORS log in the zip generated file.
Took ownership and modified ACL on file Microsoft.StorageMigration.Service.exe.config and modified registry using command below :
net stop sms
- takeown /f "C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /a && icacls
"C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /grant Administrators:f
- reg add HKLM\Software\Microsoft\SMSPowershell /v WcfOperationTimeoutInMinutes /t REG_DWORD /d 60
- icacls "C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /setowner "NT SERVICE\TrustedInstaller" && icacls
"C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /grant:r Administrators:RX
- net start sms
SMS no longer starts with message : The Storage Migration Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by another services or programs.
Have not found anything useful in Event Viewer.
What are my options?
Thank you.
Same issue here.
OLD file server : 2008R2
NEW file server : 2022
Orchestrator installed on NEW file server.
Initial data transfert worked fairly well with some errors on files.
Unable to download ERRORS log. Other logs are fine.
Collected the logs as described in aka.ms/smslogs. No ERRORS log in the zip generated file.
Took ownership and modified ACL on file Microsoft.StorageMigration.Service.exe.config and modified registry using command below :
net stop sms
- takeown /f "C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /a && icacls
"C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /grant Administrators:f
- reg add HKLM\Software\Microsoft\SMSPowershell /v WcfOperationTimeoutInMinutes /t REG_DWORD /d 60
- icacls "C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /setowner "NT SERVICE\TrustedInstaller" && icacls
"C:\Windows\SMS\Microsoft.StorageMigration.Service.exe.config" /grant:r Administrators:RX
- net start sms
SMS no longer starts with message : The Storage Migration Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by another services or programs.
Have not found anything useful in Event Viewer.
What are my options?
Thank you.
mchltrgn
Nov 16, 2023Copper Contributor
Modified sendTimeout="10:00:00" and "WcfOperationTimeoutInMinutes" to 600 as per https://github.com/MicrosoftDocs/windowsserverdocs/blob/main/WindowsServerDocs/storage/storage-migration-service/known-issues.md
SMS service is started. 🙂
SMS service is started. 🙂