Forum Discussion
MicrosoftNow Available: Windows Admin Center 1910.2 Insider Preview
MicrosoftJared Lambe I'm sorry this is happening. Can you confirm that this error exists after waiting 20 minutes and retrying? If so, could you please share console logs found under developer tools (f12) to help us diagnose the problem?
Prasidh_Arora more info just tried it again without waiting. There are about 4 error messages.
This one comes up first.
Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
- Prasidh_Arora
Jared Lambe Thank you for sharing. Could you share all of the errors and more information to help me repro this? Are you running on a desktop or server? Are you running this as a VM or connecting directly as a server on the landing page?
Prasidh_AroraThe other servers (VM's) display ok. Just this physical Hyper-V server.
It does have the HPE extension installed if that makes any difference.
- Prasidh_Arora
Jared Lambe Thanks for helping me troubleshoot. A few more questions:
1. What OS are you running?
2. If you are able, can you share a screenshot of what you are seeing (with sensitive values ommited)
3. Was this a problem in our previous Windows Admin Center release?
Prasidh_Arorahere are the errors. I have anonymized the servername, domain and time.
Error
Performance class not found
CPU performance class not found on this machine.
servername.domain.com
25:99:99 am
Error
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Get user settings and extensions
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Couldn't query the computer inventory
Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Couldn't query the computer inventory
Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Get Services
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Get Services
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Performance class not found
CPU performance class not found on this machine.
servername.domain.com
25:99:99 am
Error
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Get user settings and extensions
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Couldn't query the computer inventory
Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Performance class not found
CPU performance class not found on this machine.
servername.domain.com
25:99:99 am
Error
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Get user settings and extensions
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 am
Error
Couldn't query the computer inventory
Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
servername.domain.com
25:99:99 amPrasidh_AroraIt is on Desktop. Strangely I am able to view the following
Installed Apps
Local Users and Groups
Performance Monitor
Powershell
Processes
Registry
Security
From memory the following don't display
Overview
Services
Settings
I send the error messages in next post.