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Prasidh_Arora's avatar
Prasidh_Arora
Icon for Microsoft rankMicrosoft
Mar 31, 2020

Now Available: Windows Admin Center 1910.2 Insider Preview

Windows Admin Center version 1910.2 is a cumulative update to our 1910 GA release in November. This release contains updates to the platform’s accessibility and numerous bug fixes. In addition, we’ve...
Jared Lambe's avatar
Jared Lambe
Brass Contributor
Apr 01, 2020

Prasidh_Arora  I just installed. Now I can't view one Hyper-V server.

 

Errors

 

Notification details

Error

Get user settings and extensions

10:41:50 am
Sourcehttp://URl
Type

Error

Message

RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.

  • link470's avatar
    link470
    Copper Contributor
    Apr 28, 2020

    Jared Lambe Prasidh_Arora 

     

    Just want to echo that I've been using Windows Admin Center for a year or 2 now and never had an issue until installing 1910.2 today.  Immediately I noticed the same issues as already described; I can access all my virtual Windows Server 2019 servers that reside on Hyper-V virtual hosts, but the Hyper-V virtual host servers (20 to 25 HPE physical servers) don't allow me to connect using WAC and now display 4 or so errors upon trying to connect.

     

    Interestingly enough, 3 of our virtual hosts are Lenovo, and all 3 of those virtual hosts allow management via Windows Admin Center with seemingly no issues.

     

    The Lenovo and HPE servers are configured near identical in how I've deployed them.  All Windows Server 2019 Datacenter installed as Server Core (no GUI), and all Hyper-V hosts.

     

    I've uninstalled 1910.2 for now and reinstalled 1910, and everything is working again as expected.

  • Prasidh_Arora's avatar
    Prasidh_Arora
    Icon for Microsoft rankMicrosoft
    Apr 01, 2020

    Jared Lambe I'm sorry this is happening. Can you confirm that this error exists after waiting 20 minutes and retrying? If so, could you please share console logs found under developer tools (f12) to help us diagnose the problem?

    • Jared Lambe's avatar
      Jared Lambe
      Brass Contributor
      Apr 01, 2020

      Prasidh_Arora more info just tried it again without waiting. There are about 4 error messages.

      This one comes up first.

       

      Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.

      • Prasidh_Arora's avatar
        Prasidh_Arora
        Icon for Microsoft rankMicrosoft
        Apr 01, 2020

        Jared Lambe Thank you for sharing. Could you share all of the errors and more information to help me repro this? Are you running on a desktop or server? Are you running this as a VM or connecting directly as a server on the landing page?

    • Jared Lambe's avatar
      Jared Lambe
      Brass Contributor
      Apr 01, 2020

      Prasidh_Arora Will do. I am interested about why waiting 20 minutes. Does it query in the background? Other VM's are able to be viewed straight away.

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