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andrewi005's avatar
andrewi005
Copper Contributor
Dec 05, 2019

Cannot Validate source and destination devices in Storage Migration Service

I'm trying to use Storage Migration Service and stuck at the "Validate source" step getting an error "Fail: No SMB connection"  (Pic attached) Step 6 (https://docs.microsoft.com/en-us/windows-serve...
Storage Migration Service
thakkerjay's avatar
thakkerjay
Copper Contributor
Jul 26, 2020

Did you find a solution to the problem? I am trying a migration from one cluster to another and encountered the same error. andrewi005 

  • andrewi005's avatar
    andrewi005
    Copper Contributor
    Jul 26, 2020

    thakkerjaySorry I gave up and used Robocopy in the end. 

    • NedPyle's avatar
      NedPyle
      Former Employee
      Jul 28, 2020

      andrewi005 thakkerjay Howdy,

       

      Before we talk: I highly recommend opening a support case for this issue. It will involve looking at logs and network captures, and I am forbidden by policy to look at those here without MS Support handling the files due to GDPR laws. The Support folks can let me see them internally through their process.  

       

      What OS are the source & the destination cluster? 

       

      Also this screenshot is scrolled so I cannot see if the SMS Proxy is installed on the destination, but the later error suggests not. If not the orchestrator itself will perform transfer and that will be much slower.  I'd have expected this check to fail at Inventory if SMS Proxy could not contact the source machine. If the SMS proxy is installed on the destination node(s) then we'd need to confirm that you can manually map a drive from them to the source. 

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