Forum Discussion

Copper Contributor

Jun 12, 2019

Solved

Cannot install, update or remove extensions or remove added groups

We are using WAC 1904, but had the same (unresolved) issue with 1903. It is installed as gateway on a fully patched Server 2019 on premise. Connecting to WAC using Firefox and authenticating with...

MartinB123
Jun 18, 2019

Looks like I solved it by completly uninstalling WAC and doing a new install.

After the new installation I logged in as domain admin using chrome. First thing i did then was adding the group "wac-admins" as gateway-admins.
"wac-admins" contains all it users and the domain admin. Now every user in this group can add and remove extensions. Works with edge and chrome.

Jeff Woolslayer

Former Employee

Jun 17, 2019

Please let us know if you experience these issues in the new Microsoft Edge or Chrome.

MartinB123
Copper Contributor
Jun 17, 2019
Jeff Woolslayer : With Firefox it is like described above. With every other browser (edge, chrome, opera) we get a http error 500.
- MartinB123
  Copper Contributor
  Jun 18, 2019
  
  Looks like I solved it by completly uninstalling WAC and doing a new install.
  
  After the new installation I logged in as domain admin using chrome. First thing i did then was adding the group "wac-admins" as gateway-admins.
  "wac-admins" contains all it users and the domain admin. Now every user in this group can add and remove extensions. Works with edge and chrome.