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minabolz's avatar
minabolz
Copper Contributor
Jul 02, 2025

Windows Server update keeps promptiing to install

Hi, We have a 2019 DC server that keeps prompting to install / restart windows update. I have done clicking the "install", "check for updates" and "restart" button multiple times already but everytime it comes back online, the update is still there.

 

When I check the history it looks like this:

 

Troubleshooting steps I did are:

1.) -Run windows update troubleshooter - couldn’t find any problem

2.)

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

 
 
I am stuck and appreciate any help resolving this issue.
 
Regards,
Mina
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