Forum Discussion
Windows Server 2019 Essential - The product key entered does not work.
Hi, I created a VM and installed windows server 2019 Essentials Evaluation and after 3 months I decided to buy the original license (OEM).
Activation fails and generates an error message:
The product key entered does not work. Check it and try again or enter a different one (0xc0020036)
From cmd, it reports Error 87, Invalid Product Code KEy.
I tried these commands:
slmgr -ipk <KEY>
(0xc0020036) On a computer running a non-core edition of Microsft windows, run slui 0x02 0xC0020036 to view the error text. If I run the command it tells me "No Endpoint available in the endpoint mapping"
I tried to do these procedures but without success:
sfc / scannow
dism / online / cleanup-image / restorehealth
Also I have another problem but I don't know it is related, Windows update does not install the latest updates: KB4601345 (code error 0x800f0986), KB4601345 (code error 0x80070643)
Windows Server 2019 Essential is not a Domain Controller, there are no Antivirus and the only firewall is the Defender that I have also tried to disable.
What can I do to activate the license?
4 Replies
- I'd ask the OEM provider's trained licensing specialist about this. Its possible the OEM product key is bound to specific OEM provided installation media.
- Hi Patrick, thanks for the reply. I tried asking my provider, but he said he didn't know.
- Well if it were me I guess I'd try to get a refund.
