Forum Discussion
Windows server 2016 goes non responsive and needs to reboot to work again
Hi There Our file server (windows 2016 ) frequently becomes non responsive and needs to reboot to get it working again When i checked event viewer i found in application log that svchost((636)...
Dave Patrick As suggested disabled UAL service, Windows update service as well but still no luck.
Symptoms: The memory usage increases and the server becomes non responsive finally. The CPU usage spikes. Once rebooted the memory usage comes down but it increases again...
BUt when I checked if the memory usage for any process increases as well , I couldnot find any significant increase in the memory usage of any process but the total memory usage is increasing..
Its the VM in VMware..
but it increases again...
Seems you'll need to get to the bottom of the process responsible as first step. ProcMon may help you to that end.
https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
We ended up having to deploy a new server with fresh install
No issues after that.
Not what you want to hear I know !
Hello,
I've been having the same problem for weeks. I tested on several vm and still the same problem.
Has anyone been able to fix this problem of memory dump and having to restart the server for it to work again.
ThanksOur file server was also VM but we had extra Data drive as well.
Since it was mainly due to nonpaged pool memory growing and only option to release the memory was to restart the machine,
IF you have not checked yet please check the process consuming the memory
in our case it was ntfs.sys
- please check if any particular d rive is having problem
- we did build the new server
Hello,
We get the same error, did found a solution ?
Lilian.
I'd start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness
- Hi Dave
When i checked further i found that ntfs.sys is using huge Nonpaged pool Memory..
Thanks
Dil
