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DilKS85's avatar
DilKS85
Copper Contributor
Nov 04, 2020

Windows server 2016 goes non responsive and needs to reboot to work again

Hi There   Our file server (windows 2016 ) frequently becomes non responsive and needs to reboot to get it working again When i checked event viewer i found in application log that  svchost((636)...
Windows Server
Dave Patrick's avatar
Dave Patrick
MVP
Nov 04, 2020

The file may be corrupt. You could stop the User Access Logging Service (UALSVC) delete all the files in;

C:\Windows\System32\LogFiles\Sum\

start the service back up.

 

 

  • DilKS85's avatar
    DilKS85
    Copper Contributor
    Nov 04, 2020

    Dave Patrick  thanks for the suggestion.. I will try it and update how it goes

    • Dave Patrick's avatar
      Dave Patrick
      MVP
      Nov 04, 2020

      You're welcome.

       

      (please don't forget to mark helpful replies)

       

       

      • DilKS85's avatar
        DilKS85
        Copper Contributor
        Nov 05, 2020

        Dave Patrick Unfortunately the issue came back with the event id 481 and 482 logged for SystemIdentity.mdb andcurrent.mdb

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