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Windows Server 2012 won't install KB5028232
On a MS Windows Server 2012 Standard the Windows Update offered https://support.microsoft.com/en-us/topic/july-11-2023-kb5028232-monthly-rollup-6bb225ac-13bd-4260-8f11-1c28fa6b0ea0 for installation this month. After server restart I see that the installation was not successful (the update is still offered) and the following was logged in the Event Log:
Package KB5028232 failed to be changed to the Installed state. Status: 0x800f0920
I downloaded the update manually from https://catalog.update.microsoft.com and installed but got the same result.
Any suggestions how to solve this?
The page, https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/common-windows-update-errors#0x800f0920, says for error 0x800F0920:
A servicing operation is taking a long time to complete. The servicing stack watchdog timer expires and assumes the system has stopped responding. Extending the timeout will mitigate the issue. ...
In https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/windows-update-hangs-updates-uninstalled I found instructions on extending the time-out period used by the TrustedInstaller (Windows Modules Installer) service while installing updates:
In Registry key HKLM\System\CurrentControlSet\Services\TrustedInstaller changed BlockTimeIncrement value from 900 (seconds) to 9000 (seconds) and restarted the server.After that the installation of KB5028232 finished successfully.
3 Replies
The page, https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/common-windows-update-errors#0x800f0920, says for error 0x800F0920:
A servicing operation is taking a long time to complete. The servicing stack watchdog timer expires and assumes the system has stopped responding. Extending the timeout will mitigate the issue. ...
In https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/windows-update-hangs-updates-uninstalled I found instructions on extending the time-out period used by the TrustedInstaller (Windows Modules Installer) service while installing updates:
In Registry key HKLM\System\CurrentControlSet\Services\TrustedInstaller changed BlockTimeIncrement value from 900 (seconds) to 9000 (seconds) and restarted the server.After that the installation of KB5028232 finished successfully.
Glad to hear, not sure why you would mark your own reply.
