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mramaley's avatar
mramaley
Copper Contributor
Sep 15, 2021

Unable to Print after installing 2021-09 Cumulative Update (KB5005573)

Anyone else having user print issues after installing this update on a Windows Server 2016 Standard? We can send jobs to the spooler just fine from the server itself, but a user submitted job is just...
Windows Server
GeekNaHalf's avatar
GeekNaHalf
Copper Contributor
Sep 16, 2021

We have the same problem. Uninstalling KB5005573 seems to fix the printing issue for windows 10 users, however having less luck w/windows 7 users- keeps asking to reinstall drivers, does so (takes forever to install drivers), then fails to print. rinse and repeat...

 

I'm actively looking for solution, and will post what I find to all forums I visit, please reciprocate in kind?

 

Thx,

RS

mramaley's avatar
mramaley
Copper Contributor
Sep 16, 2021
Thankfully I'd only rolled it out to a handful of the servers we have deployed, so it wasn't too hard to uninstall and get things back to normal. Was supposed to complete all servers over the weekend, that isn't going to happen now.

Night now, our fix is to not install. But will update you if we come up with anything else.

Michael
  • GeekNaHalf's avatar
    GeekNaHalf
    Copper Contributor
    Sep 16, 2021

    Here are the KB's to watch out for: (that I've found so far)

    2016 - KB5005573 2019 - KB5005568 2012 - KB5005613

     

    RS

    • Simon_Lau's avatar
      Simon_Lau
      Copper Contributor
      Oct 14, 2021
      Thanks. Removing KB5005573 also fixed MacBook printing issues using Equitrac client with Windows backend server.
    • GeekNaHalf's avatar
      GeekNaHalf
      Copper Contributor
      Sep 16, 2021
      Updated list per: https://candid.technology/printnighmare-patch-windows-issue/
      KB5005606 (Windows Server 2008)
      KB5005618 (Windows Server 2008)
      KB5005623 (Windows Server 2012)
      KB5005607 (Windows Server 2012)
      KB5005613 (Windows Server 2012 R2)
      KB5005627 (Windows Server 2012 R2)
      KB5005568 (Windows Server 2019)
      KB5005615 (Windows 7 Windows Server 2008 R2)
      KB5005565 (Windows 10 2004, 20H2, and 21H1)
      KB5005566 (Windows 10 1909)

      RS
      • OneToad4u's avatar
        OneToad4u
        Copper Contributor
        Sep 20, 2021

        GeekNaHalf patching caused quite the commotion for me this morning. I ended up rolling back KB5005573 and restarted the print servers. It would appear that this has been long in the process according to this link: https://support.microsoft.com/en-us/topic/managing-deployment-of-printer-rpc-binding-changes-for-cve-2021-1678-kb4599464-12a69652-30b9-3d61-d9f7-7201623a8b25

         

        Unfortunately with everyone and anyone making noise about the issue... I did not feel I had enough time to research the root cause. That article would have been nice to be made aware of prior to patching this last weekend. 

         

        I am currently in the testing phase on that article to see if it works or not. I suspect it will work, but I'm not sure why Microsoft doesn't just address the problem rather than disable a feature that everyone seems to use.

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