Forum Discussion
Unable to Print after installing 2021-09 Cumulative Update (KB5005573)
Anyone else having user print issues after installing this update on a Windows Server 2016 Standard? We can send jobs to the spooler just fine from the server itself, but a user submitted job is just...
We have the same problem. Uninstalling KB5005573 seems to fix the printing issue for windows 10 users, however having less luck w/windows 7 users- keeps asking to reinstall drivers, does so (takes forever to install drivers), then fails to print. rinse and repeat...
I'm actively looking for solution, and will post what I find to all forums I visit, please reciprocate in kind?
Thx,
RS
- Thankfully I'd only rolled it out to a handful of the servers we have deployed, so it wasn't too hard to uninstall and get things back to normal. Was supposed to complete all servers over the weekend, that isn't going to happen now.
Night now, our fix is to not install. But will update you if we come up with anything else.
MichaelHere are the KB's to watch out for: (that I've found so far)
2016 - KB5005573 2019 - KB5005568 2012 - KB5005613
RS
- Thanks. Removing KB5005573 also fixed MacBook printing issues using Equitrac client with Windows backend server.
