Forum Discussion
mramaley
Sep 15, 2021Copper Contributor
Unable to Print after installing 2021-09 Cumulative Update (KB5005573)
Anyone else having user print issues after installing this update on a Windows Server 2016 Standard? We can send jobs to the spooler just fine from the server itself, but a user submitted job is just...
ajc196
Sep 16, 2021Steel Contributor
Last night was our patch date here, and we're walking into a mountain of "can't print" tickets this morning across our 1,200 something printer shares.
Print servers (2012 R2) can reach our printers, print server can successfully send test jobs. But clients can't print, similar to OP's reported behavior. No output, no error.
Also, to quote one report:
Spoiler
the printer shows up in Word to print, but when looking in Settings (Win10) the printer has disappeared
We're about to try ruling out patch removal from both a print server and client.