Forum Discussion
Server Reboots Kernel 41 Server 2019
Hi
So i have had a random 3/4 times a day BSOD on my Server 2019, this is a Hetzner Dedicated Server with AMD 3600x. Now I did analyse the dmp file but it turns out I do not have a clue what I am looking at, if someone would be so kind to assist in helping me nail down this fault I would be very grateful.
Regards
https://1drv.ms/u/s!AuQltpHc-9MXhow96KwhOvgF8yZDMQ?e=cKI9y3
10: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000011, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80403e3530a, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1593 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 1613 Key : Analysis.IO.Other.Mb Value: 11 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 16 Key : Analysis.Init.CPU.mSec Value: 1593 Key : Analysis.Init.Elapsed.mSec Value: 12084 Key : Analysis.Memory.CommitPeak.Mb Value: 86 Key : Bugcheck.Code.DumpHeader Value: 0xa Key : Bugcheck.Code.KiBugCheckData Value: 0xa Key : Bugcheck.Code.Register Value: 0xa Key : WER.OS.Branch Value: rs5_release Key : WER.OS.Timestamp Value: 2018-09-14T14:34:00Z Key : WER.OS.Version Value: 10.0.17763.1 FILE_IN_CAB: MEMORY.DMP BUGCHECK_CODE: a BUGCHECK_P1: 11 BUGCHECK_P2: 2 BUGCHECK_P3: 0 BUGCHECK_P4: fffff80403e3530a READ_ADDRESS: 0000000000000011 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXPNP: 1 (!blackboxpnp) PROCESS_NAME: System TRAP_FRAME: ffffc40dd48a77d0 -- (.trap 0xffffc40dd48a77d0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000051 rbx=0000000000000000 rcx=ffff800151fc0180 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80403e3530a rsp=ffffc40dd48a7960 rbp=ffff800151fc59a8 r8=0000000000000002 r9=ffffc40dd48a7801 r10=0000000000000000 r11=ffffc40dd48a77a0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc nt!KiProcessExpiredTimerList+0x20a: fffff804`03e3530a 0fb64311 movzx eax,byte ptr [rbx+11h] ds:00000000`00000011=?? Resetting default scope STACK_TEXT: ffffc40d`d48a7688 fffff804`03fdd829 : 00000000`0000000a 00000000`00000011 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffffc40d`d48a7690 fffff804`03fd950e : ffffc887`df97e500 fffff804`03ecee28 ffffc40d`d48a7830 00004f1e`37fe7ff1 : nt!KiBugCheckDispatch+0x69 ffffc40d`d48a77d0 fffff804`03e3530a : ffffc887`df97e670 ffff8001`51fc5a80 ffffc40d`d48a7b18 00000000`00000008 : nt!KiPageFault+0x44e ffffc40d`d48a7960 fffff804`03e36127 : 00000000`00000016 00000000`00989680 ffff8001`51fd0800 00000000`00000019 : nt!KiProcessExpiredTimerList+0x20a ffffc40d`d48a7a50 fffff804`03fce63a : ffffffff`00000000 ffff8001`51fc0180 00000000`00000000 ffff8001`51fd0800 : nt!KiRetireDpcList+0x4a7 ffffc40d`d48a7c60 00000000`00000000 : ffffc40d`d48a8000 ffffc40d`d48a2000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a SYMBOL_NAME: nt!KiProcessExpiredTimerList+20a MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: 20a FAILURE_BUCKET_ID: AV_nt!KiProcessExpiredTimerList OS_VERSION: 10.0.17763.1 BUILDLAB_STR: rs5_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {a74cefe1-c8f8-f6bc-a51d-bfc4da639d5f} Followup: MachineOwner --------- 10: kd> .trap 0xffffc40dd48a77d0 NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000051 rbx=0000000000000000 rcx=ffff800151fc0180 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80403e3530a rsp=ffffc40dd48a7960 rbp=ffff800151fc59a8 r8=0000000000000002 r9=ffffc40dd48a7801 r10=0000000000000000 r11=ffffc40dd48a77a0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc nt!KiProcessExpiredTimerList+0x20a: fffff804`03e3530a 0fb64311 movzx eax,byte ptr [rbx+11h] ds:00000000`00000011=??
7 Replies
I'd start by checking here (and with manufacturer) about support for Server 2019
The link was to the windows server catalog where you can search for certified / supported hardware. Also search the hardware vendors site for supported operating systems and downloads.
