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Martinik's avatar
Martinik
MCT
Nov 28, 2021
Solved

Server Manager problem: Online - Data retrieval failures occurred

Hello, I'm using Windows Server 2022 and I have this problem: data retrieval on Server Manager. Is there a fix for this issue? Obs: - this is a test lab - all servers are domain members - I'm c...
server manager
Windows Server 2022
  • Karl-WE's avatar
    Karl-WE
    Dec 27, 2024

    DG00 I am sorry to hear this. I had a fair number of our customers affected.

    For me it is gone when WS 2022 (target OS you want to manage remotely) is patched. 

    The only situation where I still see the issue is the WS 2025 DC created by mslab, when added to a remote Server Manager. Doesn't matter the remote OS or LCU. 

     

    I have reported everything with SR 2411120050002891. Including videos and repro steps. 

    As you are still affected, please open a business support case and refer to the SR number above in the case description. 

    I see no other way to get yours addressed. 

     

    Could you please try the following and report back:

    • spin up a VM with WS 2022 latest ISO + LCU 10-2024 or newer (alternatively WS 2025, when licensed)
    • Join OS to the same network and domain of the cluster 
    • Add your cluster / nodes to Server Manager on this VM 
    • Does this change anything?
    • Have you tried any of the many workarounds on the cluster or is it in default state? 
utcl_ken's avatar
utcl_ken
Copper Contributor
Dec 16, 2024

Definitely affected by something that looks the same.
Not related to clusters, though.

Karl-WE's avatar
Karl-WE
MVP
Dec 17, 2024

utcl_ken DG00 
could it be that the OS where you are adding remote Windows Server in Server Manager is older than the target OS?
I mean imagine you have a WS 2022 cluster or DC and adding it to a WS 2019 Server Manager.

Is there any difference doing the same adding remote servers in WS 2022 Server Manager?

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