Forum Discussion
Martinik
Nov 28, 2021MCT
Server Manager problem: Online - Data retrieval failures occurred
Hello, I'm using Windows Server 2022 and I have this problem: data retrieval on Server Manager. Is there a fix for this issue? Obs: - this is a test lab - all servers are domain members - I'm c...
- Dec 27, 2024
DG00 I am sorry to hear this. I had a fair number of our customers affected.
For me it is gone when WS 2022 (target OS you want to manage remotely) is patched.
The only situation where I still see the issue is the WS 2025 DC created by mslab, when added to a remote Server Manager. Doesn't matter the remote OS or LCU.
I have reported everything with SR 2411120050002891. Including videos and repro steps.
As you are still affected, please open a business support case and refer to the SR number above in the case description.
I see no other way to get yours addressed.
Could you please try the following and report back:
- spin up a VM with WS 2022 latest ISO + LCU 10-2024 or newer (alternatively WS 2025, when licensed)
- Join OS to the same network and domain of the cluster
- Add your cluster / nodes to Server Manager on this VM
- Does this change anything?
- Have you tried any of the many workarounds on the cluster or is it in default state?
DirkDiestelhorst
Dec 05, 2023Copper Contributor
In my environment - fresh WinServer 2022 Cluster with all possible Updates - there was no need to modify the local "Event Log Readers" Group.
The only thing I did was modifying the
REG_DWORD "Enabled" value from 1 to 0 in the key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic"
Deleting the - REG_DWORD "Enabled" (only this one key) - (before I have done an Export/Backup) of the whole key-structure. The effect is, that after a reboot the problem not occures any more.
No nice solution, but it works 😕
The only thing I did was modifying the
REG_DWORD "Enabled" value from 1 to 0 in the key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic"
Deleting the - REG_DWORD "Enabled" (only this one key) - (before I have done an Export/Backup) of the whole key-structure. The effect is, that after a reboot the problem not occures any more.
No nice solution, but it works 😕
Karl-WE
Dec 06, 2023MVP
Thank you Dirk will try as other method didn't work.