Forum Discussion
Server 2025 to server 2022 downgrade keys
Hello,
We bought licenses with these part #'s MFR# P73-08495 and MFR# EP2-25187 which, according to searches on the internet, have downgrade rights.
We need to get downgrade keys for server 2022 standard.
Our reseller referred us to Microsoft for this.
Could someone help? The activation portal does not give us an option to do this and a microsoft support agent told us to make a post here which seems weird to us. We don't know why they couldn't help us via the phone.
Thanks
2 Replies
Hi, downgrade rights are normally tied to the license program, but the actual downgrade key usually has to come through the correct licensing channel.
I would check these paths:
1. If this was volume licensing, look in the Microsoft 365 admin center / Volume Licensing area for available product keys.
2. If this was OEM or reseller-provided licensing, ask the reseller to escalate with Microsoft licensing support rather than general support.
3. Keep the invoice, part numbers, and proof of purchase handy because licensing support will usually ask for them.
The important bit is that having downgrade rights does not always mean the downgrade key is printed with the original purchase. It often has to be obtained through the licensing portal or reseller escalation.
Does anyone at Microsoft have an update on this, please?
