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Stephen_UK's avatar
Stephen_UK
Copper Contributor
May 05, 2020

Server 2019 User Profile Disks and IE 11 Roaming

I'm posting in the hope someone may be able to help me - we are setting up a new Remote Desktop Services farm using Server 2019 Datacenter and are utilising User Profile Disks (UPD) for storing some profile data. The only items in the UPD are the Roaming AppData, user registry hive and a couple of bits of Local AppData (to support the start menu tiles and also an internal application).

 

The problem is that Internet Explorer 11 seems to store its' key data (primarily Cookies) in the Local AppData area so they don't roam. I have included the AppData\Local\Microsoft\Windows WebCache and iNetCookies folders in the roaming, and that works until the folder name changes in C:\Users (usually due to something not clearing down correctly at log off) - i.e. folder "username" becomes "username.000" and then it breaks the Cookies again.

 

I have tested with a Roaming Profile (the 'old school' type) and in this case it seems to work - it seems, from what I have read, that Windows behaves differently with a Roaming profile to a Local one (as a UPD is seen as)

 

Any help/guidance with this would be appreciated

3 Replies

  • John Peters's avatar
    John Peters
    Copper Contributor

    Stephen_UK 

     

    if you are getting backups created then the User profile is not being removed gracefully and remnant are left in the registry  at these locations and the settings in the UPD  will be as before.

     

    HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\ProfileList
    HKLM\Software\Microsoft\WindowsNT\CurrentVersion\ProfileGuid

     

    You can either remove the old Profiles from the System - Advanced System Setting and remove the profile or if they are not there, use regedit to remove any remnants from the registry 
    (Get the Users SID using the following command)

    wmic useraccount get name,sid

    The connection to the UPD drives must be reliable and good performance 

    • Stephen_UK's avatar
      Stephen_UK
      Copper Contributor

      John Peters 

       

      Thanks for the reply. It isn't the "backup" folders we are being left with (though I have seen these created when a server is first moved to UPD's), rather we are beig left with username, username.000, username.000.001 etc.

       

      Unfortunately IE doesn't cope well with this, where on Roaming Profiles it was OK.

       

      Hopefully it will be a relatively short lived issue as we need to wean our users off IE anyway!

      • John Peters's avatar
        John Peters
        Copper Contributor

        Stephen_UK 

         

        That's correct check the Registry, once you clean the registry they will not get the additional Temp profiles created.

        This points to the UPD either too slow or getting disconnected.

        As you have 2019 you can now use FSLogix Profile Containers

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