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Stephen Kovacsiss's avatar
Stephen Kovacsiss
Copper Contributor
Jul 22, 2019

Server 2019 RemoteApp Splash Screen Stuck

Hello all,   We have been transitioning some of our remote servers from 2012 R2 or 2016 to 2019 when we recently saw this issue. We have an application that is installed on the server and published...
Windows Server
KrzysztofSek's avatar
KrzysztofSek
Copper Contributor
Oct 08, 2020

Hi, 

 

I had the same issue and it was related probably with some Windows 10 build. 

Solution for me:

  1. On your Server 2019, open the registry editor and navigate to HKLM\SOFTWARE\Microsoft\Terminal Server Client                                                                                                           
  2. Create a new d-word (32-bit) value and name it UseURCP with decimal value of 0
  3. Reboot server

The solution i have found here: https://itcalls.net/windows-10-version-1809-black-screen-when-connecting-rdp-to-server-2019/ 

jtoews559's avatar
jtoews559
Copper Contributor
Oct 08, 2020

KrzysztofSek Just tried this out and so far I have not been able to get the problem to occur since making this change. I was able to get a ghosted screen under my outlook every time I opened the calendar and switched windows. Have not been able to get that to occur since I made the registry change.

 

Crossing my fingers!

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