Forum Discussion

Stephen Kovacsiss

Copper Contributor

Jul 22, 2019

Server 2019 RemoteApp Splash Screen Stuck

Hello all, We have been transitioning some of our remote servers from 2012 R2 or 2016 to 2019 when we recently saw this issue. We have an application that is installed on the server and published...

Copper Contributor

Oct 08, 2020

Hi,

I had the same issue and it was related probably with some Windows 10 build.

Solution for me:

On your Server 2019, open the registry editor and navigate to HKLM\SOFTWARE\Microsoft\Terminal Server Client
Create a new d-word (32-bit) value and name it UseURCP with decimal value of 0
Reboot server

The solution i have found here: https://itcalls.net/windows-10-version-1809-black-screen-when-connecting-rdp-to-server-2019/

ryan123615
Copper Contributor
Oct 14, 2020
KrzysztofSek

no change for me sadly.
Soon as you minimize the screen you're left with a black box where the pop up would have been that is on top of everything but the RemoteApp screen
- jtoews559
  Copper Contributor
  Oct 14, 2020
  ryan123615 I spoke too soon. The issue is still occurring. However, it definitely seems to have reduced the frequency of it occurring.
  - ryan123615
    Copper Contributor
    Oct 15, 2020
    jtoews559
    
    May or may not be useful
    There was a patch for server 1903 core only that detailed a fix in August for this very issue.
    Lets hope they are going to give that patch to server 2019 as well
jtoews559
Copper Contributor
Oct 08, 2020
KrzysztofSek Just tried this out and so far I have not been able to get the problem to occur since making this change. I was able to get a ghosted screen under my outlook every time I opened the calendar and switched windows. Have not been able to get that to occur since I made the registry change.

Crossing my fingers!

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